Terms of Service

1. Agreement

By accessing or using Haultra (“the Service”), operated by Chamberlin Enterprises, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Haultra is a fleet route optimization and management platform. The Service provides route planning, fleet management, fuel cost estimation, DOT compliance tools, and related analytics. Route suggestions, fuel estimates, and compliance checks are provided as tools to assist your operations — they do not replace professional judgment, and you remain responsible for all operational decisions.

3. Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity under your account.

Each organization on the platform is a separate tenant. You may not access data belonging to other organizations. Unauthorized access to another organization's data is a violation of these terms and may result in immediate termination.

4. Subscriptions and Billing

Haultra offers paid subscription plans. By subscribing, you agree to pay the fees associated with your selected plan.

• Free trial: New accounts receive a 14-day free trial. A payment method is collected during signup but you will not be charged during the trial period. You may cancel at any time before the trial ends.
• Billing: After the trial, you may subscribe to a paid plan. Your payment method will be charged at the beginning of each billing cycle (monthly or annually). Prices are listed on the pricing page.
• Cancellation: You may cancel your subscription at any time. Access continues through the end of the current billing period. No refunds are issued for partial months.
• Price changes: We may change pricing with 30 days' notice. Continued use after a price change constitutes acceptance.

5. Your Data

You retain ownership of all data you enter into Haultra, including fleet information, delivery locations, routes, and driver records.

You grant us a limited license to process, store, and display your data solely for the purpose of providing the Service.

Upon account cancellation, your data will be deleted within 30 days. You may request a data export before cancellation by contacting support.

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to access data belonging to other organizations
• Reverse-engineer, decompile, or disassemble the Service
• Introduce malware, viruses, or other harmful code
• Use automated scripts to scrape or overload the Service
• Resell, sublicense, or redistribute the Service without written permission

7. Intellectual Property

The Haultra platform, including its design, code, algorithms, branding, and documentation, is the property of Chamberlin Enterprises. You may not copy, modify, or distribute any part of the Service without written permission.

8. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or secure. Route optimizations, fuel estimates, and compliance checks are approximations and should be verified independently.

9. Limitation of Liability

To the maximum extent permitted by law, Chamberlin Enterprises shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, or other intangible losses resulting from your use of the Service.

10. Indemnification

You agree to indemnify and hold harmless Chamberlin Enterprises from any claims, damages, losses, liabilities, and expenses arising from your use of the Service or your violation of these terms.

11. Termination

We may suspend or terminate your account at any time for violation of these terms. You may cancel your account at any time through the platform settings or by contacting support.

12. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email or an in-app notice. Continued use of the Service after changes constitutes acceptance of the updated terms.

13. Governing Law

These terms are governed by the laws of the State of Michigan, without regard to conflict of law principles.

14. Contact

For questions about these terms, contact:

Chamberlin Enterprises
david@chamberlinenterprises.com