Privacy Policy

1. Who We Are

Haultra USA (“Haultra,” “we,” “us”) is a product of Chamberlin Enterprises. This policy describes how we collect, use, and protect your information when you use haultrausa.com and the Haultra platform.

2. Information We Collect

Account information: When you sign up, we collect your name, email address, company name, and password.

Fleet and operational data: You may enter trucks, drivers, delivery locations, routes, and related operational data into the platform. This data belongs to you.

Usage data: We collect information about how you interact with the platform, including pages visited, features used, and session duration.

Cookies and tracking: We use cookies and similar technologies to maintain your session, remember your preferences, analyze usage patterns, and improve the platform. See Section 7 for details.

Payment information: Payment is processed by third-party providers (e.g., Stripe). We do not store your full credit card number on our servers.

3. How We Use Your Information

• To provide, operate, and maintain the Haultra platform
• To process your account registration and manage your subscription
• To optimize routes, calculate fuel costs, and enforce DOT compliance
• To send transactional emails (account confirmation, password reset, team invites)
• To analyze usage and improve the product
• To respond to support requests
• To detect and prevent fraud or abuse

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers: Hosting (Vercel), database (Supabase), email (Resend), payments (Stripe), analytics — only as needed to operate the platform
• Legal requirements: If required by law, subpoena, or government request
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your account and fleet data for as long as your account is active. If you cancel your account, we will delete your data within 30 days of your request. Aggregated, anonymized usage data may be retained indefinitely for product improvement.

6. Data Security

We use industry-standard measures to protect your data, including encrypted connections (TLS), row-level security on database tables, and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use the following types of cookies:

• Essential cookies: Required for authentication, session management, and core platform functionality. These cannot be disabled.
• Analytics cookies: Help us understand how visitors use the site, which pages are visited most, and how users navigate the platform. This data is aggregated and anonymized.
• Preference cookies: Remember your settings, such as theme preferences and dashboard layout.

By using Haultra, you consent to our use of cookies as described above. You can manage cookie preferences through your browser settings, but disabling essential cookies may prevent the platform from functioning correctly.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Export your data in a portable format
• Opt out of non-essential cookies and tracking
• Withdraw consent for data processing

To exercise these rights, contact us at david@chamberlinenterprises.com.

9. Children

Haultra is not intended for use by individuals under 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date.

11. Contact

For questions about this privacy policy or your data, contact:

Chamberlin Enterprises
david@chamberlinenterprises.com